Terms of Use
Privacy Policy
Authorised Use Policy
Website Sales Terms & Conditions


Terms and Conditions of Sale


Terms of Website use

www.walesworldwide.org (Site) is a site operated by Wales World Wide Limited (we or us). We are a company registered in England and Wales under company number 07800038 and we have our registered office at Raglan House, Malthouse Avenue, Cardiff Gate Business Park, Cardiff, South Glamorgan, CF23 8RB.

For the purposes of these terms the following: “www.walesworldwide.org”; “WWW”; “database”; “website”; “site” and “we” shall mean Wales World Wide.

This page (together with the documents referred to in it) set out the terms of use on which you may make use of our Site whether as a guest or a registered member. Please read these terms of use carefully before you start to use the Site. By using our Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please do not use our Site.

1. Accessing Our site

Due to the nature of the internet we cannot guarantee that our Site or the websites to which our Site is linked will always be available to you. If the need arises, we reserve the right to amend, suspend or withdraw the service that we provide on our Site without notice to you. We will not be liable if for any reason our Site or other sites that it links into are unavailable at any time or for any period.

2. Password

2.1            If you choose, or are provided with a password or any other log in details to access any part of our Site, you agree:

2.1.1        To treat such log in information as confidential and not disclose it to any third party.

2.1.2        To ensure that any details supplied to us in order to register access are accurate and to advise us promptly in the event that any such details change.

2.2           We reserve the right to disable any password or log in, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with these terms of use.

2.3           You are responsible for making all arrangements necessary for you to have access to our Site.  You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms, and that they comply with them.

3. Intellectual Property Rights

3.1            We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

3.2            Subject to the restrictions set out below, you may download, view and print material from our site for your personal non-commercial use and for internal non-commercial circulation within your organisation. No other use is permitted without our prior written consent. In particular, you may not use any part of the materials on our site for commercial purposes without obtaining our prior written consent.

3.3            You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

3.4            Wales World Wide’s status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged. No trademark, copyright or other proprietary notices contained in or appearing on material from our Site should be altered or removed in whole or in part.

3.5            The permission to reproduce material does not extend to material identified as belonging to third parties, where you must obtain the permission of the relevant owners before reproducing such material.

3.6            If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4. Reliance on Information Posted

Our Site has been prepared with the primary aim of providing a professional networking service. Although we endeavour to ensure that the material on our Site is accurate at the time of publication, any of the material on our Site may be out of date or incomplete at any given time. If you believe that any factual information or material on our Site is inaccurate please let us know and we will investigate this.

Commentary and other materials posted on our Site are not intended to amount to advice on which reliance should be placed.  We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.

5. Our Site Changes Regularly

We aim to update our Site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.

6. Our Liability

6.1            The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the maximum extent permitted by law, we, and third parties connected to us hereby expressly exclude:

6.1.1        Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it, including, without limitation, loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and

6.1.2        Any liability for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

6.2            Nothing in these terms of use will operate to limit or exclude our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

7. Information About You and Your Visits to Our Site

We process information about you in accordance with our privacy policy.  By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

8. Transactions Concluded Through Our Site

Contracts for the supply of the membership service formed through our Site or as a result of visits made by you are governed by our terms and conditions of sale.

9. Uploading Material to Our Site

9.1            Whenever you make use of a feature that allows you to upload material to our Site, or to make contact with other users of our Site, you must comply with the content standards set out in our authorised use policy.  You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

9.2            Any material you upload to our Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose, free of charge in any media worldwide. We reserve the right to alter and adapt your material for operational or editorial reasons. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

9.3            We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Site.

9.4            We have the right to remove any material or posting you make on our Site if, in our opinion, such material does not comply with the content standards set out in our authorised use policy.

10. Viruses, Hacking and Other Offences

10.1         You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.

10.2         By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

10.3         We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

11. Linking to Our Site

11.1         You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

11.2         You must not establish a link from any Site that is not owned by you.

11.3         Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our authorised use policy.

12. Links From Our Site

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. Jurisdiction and Applicable Law

The courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales

14. Trade Marks

Wales World Wide trademarks and service marks, and other Wales World Wide logos and product service names are trademarks of Wales World Wide. Without our prior permission, you agree not to display or use in any manner, Wales World Wide Marks.

15. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

16. Your Concerns

If you have any concerns about material which appears on our Site, please e-mail report@walesworldwide.org

Thank you for visiting our site.


Privacy Policy

Wales World Wide are committed to protecting and respecting your privacy.

www.walesworldwide.org is a site operated by Wales World Wide Limited (we or us). We are a company registered in England and Wales under company number 07800038 and we have our registered office at Raglan House, Malthouse Avenue, Cardiff Gate Business Park, Cardiff, South Glamorgan, CF23 8RB.

This policy (together with our terms of use and any other documents referred to on it) set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Wales World Wide of Raglan House, Malthouse Avenue, Cardiff Gate Business Park, Cardiff, South Glamorgan, CF23 8RB.
1. Information We May Collect From You

1.1            We may collect and process the following data about you:

1.1.1        Information that you provide by filling in forms on our site www.walesworldwide.org (Site). This includes information provided at the time of registering to use our Site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Wales World Wide and when you report a problem with our Site.

1.1.2        If you contact us, we may keep a record of that correspondence.

1.1.3        We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

1.1.4        Details of transactions you carry out through our site and of the fulfilment of your orders.

1.1.5        Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

1.1.6        Information that you add to your Wales World Wide networking profile.

1.1.7        Materials that you post onto the profiles of others on the site and to any group or task-specific sections of the Wales World Wide website.

1.2            It is also possible to make credit or debit card payments for your subscription to our Site. Such payments are handled by a third party e-commerce company called Paypal and are subject to Paypal’s privacy policy.

2. Public and Private Information

2.1            We give you control as to how the information that you provide to us is shared with other members. No personal information will be visible to non-members.

2.2            We operate three levels of privacy that can be applied to your profile information. These are:

(a)     Public: visible to all members;

(b)     Private: visible to the member only; and

(c)     Connections: visible to the member’s connections only.

You can change your default privacy settings by accessing the “Privacy Settings” tab on your profile.

Before you post any material onto the site please think very carefully about who else you would like to see it and use the appropriate privacy setting.

2.3 Profile Settings

Your username, profile picture and avatar will always be set to public so that other members may find you and request to add you as a connection.

All other profile information will automatically be set to private. Examples of other information that may be displayed on your profile include:

(a)     Personal information about you that you provided during the registration process including, but not limited to, your name, email address and gender.

(b)     Experience statistics about your usage;

(c)     Your country of origin;

(d)     Your likes and dislikes;

(e)     Challenges that you have taken part in;

(f)      Other members in your connections list;

(g)     Groups that you are a member of;

(h)     Your own personal status updates;

You may change these settings at any time by accessing the “Privacy Settings” tab.

3. Connections & Groups

3.1            Building Connections

You may add another member as a connection at any time. To add a connection you may send a request directly from a member’s list page or by viewing the member’s profile and clicking the ‘add connection’ button.

A message will then be sent to the member on Wales World Wide and by external email to inform the recipient of your request.

The recipient member will then be able to accept your request by accessing the “my connections” page and clicking accept. The recipient may also reject or block your request.

Once your request has been accepted you will receive a message and an e-mail to notify you. You will not be notified if your request is rejected or blocked.

Your connections will be able to see any information that you set as “public” and in your privacy settings.

Groups are a means for members to collaborate on challenges. You will be required to join or create a group before joining a challenge. Groups associated with a particular challenge will be listed on the cover page for that challenge.

3.2            Removing Connections

You can remove a connection at any time by clicking on the “Cancel Connection” button on your profile or in the member’s area.

Once you have clicked the button you will be asked to confirm that you want to stop being listed as connections on the site. You will also have the option of blocking that connection.

Once complete, you will no longer see that person in your connections list and vice versa. That person will not receive any notification to let them know that you have removed them as a contact.

3.3            Blocking Connections

You may block a connection by:

(a)     Reporting that user as part of an abuse reporting process in line with our Authorised Use Policy;

(b)     Following the procedure for removing connections as described in paragraph 3.2 above.

Once you have blocked a connection they will not be able to message you or add you as a connection. A blocked connection will be able to see content that you add, and you will be able to see their content.

4. Information that others may share about you

Other members may post information about you in a number of different ways.

4.1            We have a comprehensive Authorised Use Policy that allows members to report abusive behaviour and any concerns that they have over any of the content on the Site. If you have any concerns about information that has been posted about you, or any other concerns as to the Site content please use the reporting system as specified in our Authorised Use policy.

4.2            Where content is posted that refers to you it will be the responsibility of the member who posts that information to decide whether the privacy level should be public, private or contacts only.

4.3            Other members may also comment on materials that you post. Once a comment is posted it cannot be edited by its author but it can be deleted in its entirety. Each comment will have a button that may be clicked on to report abuse in line with the Authorised Use policy.

5. Where we store your personal data

5.1            Information that you provide to us is stored on our servers. Any payment transactions will be encrypted (using SSL technology). Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping that password confidential. We ask you not to share a password with anyone.

5.2            Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. Uses made of the information

6.1            We use information held about you in the following ways:

6.1.1        To identify you as the author of material that you post onto the Site, provided that you have not labelled the material as “private” in accordance with clause 2.

6.1.2        To allow other members to find your profile, make connections and send you messages.

6.1.3        To make suggestions to you about features and materials and suggest other members that you may know.

6.1.4        To ensure that content from our Site is presented in the most effective manner for you and for your computer.

6.1.5        To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

6.1.6        To carry out our obligations arising from any contracts entered into between you and us.

6.1.7        To allow you to participate in interactive features of our service, when you choose to do so.

6.1.8        To notify you about changes to our service.

6.1.9        Where there has been a breach of our Authorised use policy.

6.2            We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by e-mail, post or telephone.

6.3            If you are an existing member, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

6.4            If you are a new member, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

6.5            If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box on the registration form on which we collect your data.

6.6            We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in CF23). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

7. Disclosure of your information

7.1            We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

7.2            We may disclose your personal information to third parties:

7.2.1        In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

7.2.2        If Wales World Wide or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

7.2.3        If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use, our sales terms and conditions , our authorised use policy and other agreements; or to protect the rights, property, or safety of  other members, Wales World Wide, our members, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

8. IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our members’ browsing actions and patterns, and does not identify any individual.

9. Cookies

9.1            Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

9.2            When you visit our Site we may send cookies to the browser on your computer, even if you do not provide us with any personal data. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful as they enable us to recognise you (by a unique number allocated to you) when you return to our Site and so to personalise your return by, for example, customising web pages based on which areas of the Site were previously of interest to you. If you have previously provided us with personal data, then cookies may enable us automatically to fill in your name and other information when, for example, you complete an online form.

9.3            Cookies also enable us to compile anonymous, aggregated statistics which help us understand how our Site is used and how we may improve it. It is not possible for cookies to read personal information on your computer and/or to find out any personal information about you.

9.4            A list of the different cookies that are used on our Site are set out below, we have categorised these to help you understand the type of function the cookies are performing.

9.4.1        Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the Site and use its features, such as accessing secure areas of the Site. Without these cookies some of the services you have asked for could not be provided.

9.4.2        Performance Cookies: These cookies collect information about how visitors use our Site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor and all information collected is aggregated and therefore anonymous. These cookies improve how our Site works.

9.4.3        Functionality Cookies: These cookies allow the Site to remember choices you make (e.g. language setting, text size) and provide enhanced, more personal features. They can help provide services such as local weather reports by storing in a cookie the region in which you are currently located. These cookies may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information collected may be anonymous and they cannot track your browsing activity on other websites.

9.4.4        Targeting Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They also limit the number of times you see an advertisement and help to measure the effectiveness of a campaign. They are usually placed by advertising networks with our permission. They remember that you have visited our Site and share this information with other organisations such as advertisers.

10. Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at: Raglan House, Cardiff Gate Business Park, Cardiff, CF23 8BA or ask@walesworldwide.org.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

11. Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

12. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

13. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Raglan House, Cardiff Gate Business Park, Cardiff, CF23 8BA or ask@walesworldwide.org.


Authorised Use Policy

www.walesworldwide.org is a site operated by Wales World Wide Limited (we or us). We are a company registered in England and Wales under company number 07800038 and we have our registered office at Raglan House, Malthouse Avenue, Cardiff Gate Business Park, Cardiff, South Glamorgan, CF23 8RB

This authorised use policy sets out the terms between you and us under which you may access our website www.walesworldwide.org (Site). This authorised use policy applies to all users of, and visitors to, our site.

Your use of our Site means that you accept, and agree to abide by, all the policies as set out in this document, which supplement our terms of website use.

1. Prohibited Uses

You may use our site only for lawful purposes.  You cannot use our Site:

1.1            In any way that breaches any applicable local, national or international law or regulation.

1.2            In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

1.3            For the purpose of harming, threatening, harassing, defaming or attempting to harm another person or body corporate.

1.4            To promote any form of discrimination, illegal activity, violence and sexually explicit material.

1.5            To provide customer lists or commercial information service or for any other marketing activity whatsoever.

1.6            To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

1.7            To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You further agree:

1.8            To comply with our content standards as set out below and that all material you upload or post on the Site is either your own work or you are authorised to provide it to the Site.

1.9            Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.

1.10         Not to access without authority, interfere with, damage or disrupt:

1.10.1     any part of our Site;

1.10.2     any equipment or network on which our Site is stored;

1.10.3     any software used in the provision of our Site; or

1.10.4     any equipment or network or software owned or used by any third party.

2. Interactive Services

2.1            We may from time to time provide interactive services on our Site, including, without limitation:

  • Chat rooms.
  • Bulletin boards.
  • Online forums and discussion boards
  • Webinars

3. Content Standards

3.1            These content standards apply to any and all material which you contribute to our Site (contributions), and to any interactive services associated with it.

3.2            You must comply with the spirit of the following standards as well as the letter. These standards apply to each part of any contribution as well as to its whole.

3.3            Contributions stating facts must be accurate and if stating opinions, must be genuinely held. All contributions must comply with applicable law in the UK and in any country from which they are posted.

3.4            Contributions must not:

3.4.1        Contain any material which is: violent; sexually explicit; obscene; offensive; hateful or defamatory of any person.

3.4.2        Promote discrimination based on: race; sex; religion; nationality; disability; sexual orientation; age.

3.4.3        Infringe any copyright, database right or trademark of any other person.

3.4.4        Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence or be likely to deceive any person.

3.4.5        Promote any illegal activity.

3.4.6        Be likely to: harass; upset; embarrass; alarm or annoy any other person; threatening; abuse or invade another’s privacy; knowingly cause annoyance; inconvenience or needless anxiety.

3.4.7        Be used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they emanate from us, if this is not the case.

3.4.8        Advocate, promote or assist any unlawful act including but not limited to, copyright infringement or computer misuse.

4. Suspension and Termination

4.1            We will determine, in our discretion, whether there has been a breach of this authorised use policy through your use of our Site.  When a breach of this policy has occurred, we reserve the right to take such action as we deem appropriate.

4.2            Failure to comply with this policy constitutes a material breach of the terms of use upon which you are permitted to use our Site, and may result in our taking all or any of the following actions:

4.2.1        Immediate, temporary or permanent withdrawal of your right to use our Site;

4.2.2        Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site;

4.2.3        Issue of a warning to you;

4.2.4        Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

4.2.5        Further legal action against you;

4.2.6        Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

5. Your Concerns

If you have any concerns about material which appears on our Site, please e-mail report@walesworldwide.org.

6. Changes to the Authorised Use Policy

We may revise this authorised use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this authorised use policy may also be superseded by provisions or notices published elsewhere on our Site.


Terms and Conditions of sale

These Terms together with the documents expressly referred to in them set out the information about us and the legal terms and conditions (Terms) on which we sell any of our fee-based products and/or services (Products) to you. Please read these Terms carefully and make sure that you understand them before registering to subscribe to any Products or before you purchase a webinar from our Site.

Please note that by subscribing to any of our Products or by submitting an order to purchase a webinar, you agree to be bound by these Terms and the other documents expressly referred to in them.

Please click on the button marked “I Accept” at the end of these Terms if you accept them. If you do not accept these Terms, you will not be able to subscribe to or purchase any Products or webinars from our Site.

You should print a copy of these Terms or save them to your computer for future reference.

1. Information About Us

1.1            www.walesworldwide.org (Site) is a Site operated by Wales World Wide Limited (we or us). We are a company registered in England and Wales under company number 07800038 and we have our registered office at Raglan House, Malthouse Avenue, Cardiff Gate Business Park, Cardiff, South Glamorgan, CF23 8RB.

1.2            To contact us, please see our Contact Us page.

2. Our Products and services

2.1            Our Products and webinars are provided solely for use by corporate entities and are not for the use of consumers. In registering your subscription for our Products you warrant that you are a duly authorised person of the corporate entity on whose behalf you register for our Products.

2.2            Whilst every effort is made to ensure that you receive all the services you have subscribed to in a timely manner, there may be delays or interruptions to our Site at any time. If we incur technical problems which result in our services being interrupted, we will endeavour to supply you with all of the services you have subscribed to as soon as is reasonably practicable.

2.3            The services included within our membership packages are subject to change. If we change the services offered under any package to which you have subscribed, we will notify you in advance by e-mail. If you choose to end your subscription for the reason set out in this clause, we will refund your subscription fee in accordance with clause 8 below.

2.4            If you purchase a webinar from our Site, you accept that the remote transmission may be either live or pre-recorded in either: audio, video or any other format.

2.5            Access to our webinars will be by way of an access code which we will provide to you in accordance with clause 5.9 and is subject to the access period of which you will be notified when you receive your access code.

2.6            As part of your Wales World Wide membership, you will automatically receive our weekly newsletter. You can unsubscribe from this by following the unsubscribe link in the footer of the newsletter.

3. Use of Our Site

3.1            Your use of our Site is governed by and subject to our WebSite Terms and Conditions, Privacy Policy, Authorised Use Policy and these Terms. Please take the time to read these, as they include important terms which apply to you.

3.2            You must be at least 18 years old and by registering for any of our products or services you warrant that you are over 18 and that you are registering on behalf of a corporate entity and further warrant that you have authority to bind such corporate entity.

3.3            These Terms and any document expressly referred to herein constitute the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in these Terms.

3.4            Use of our Site is subject to our Authorised Use Policy. If you fail to comply with these Terms or any policies referred to herein we will at our sole discretion, revoke your access to your account either temporarily or permanently. If we revoke your access in accordance with this clause, will inform you by e-mail as soon as practicable.

3.5            If your access to our Site is suspended due to a breach of our Terms or policies, you will not be entitled to a refund of your subscription fees.

4. How We Use Your Personal Information

We only use your personal information in accordance our Privacy Policy. For details, please see our Privacy Policy. Please take the time to read this, as it includes important terms which apply to you.

5. How the Contract Is Formed Between You and Us

5.1            For the steps you need to take to subscribe to our Site, please see our Membership page.

5.2            Our registration process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your registration details at each stage of the process.

5.3            If you wish to subscribe to our Silver Package, you must complete our registration form and pay for your subscription via Paypal. The contract between us will be formed subject to our receiving confirmation of your payment into our Paypal account and in accordance with clauses 5.4 to 5.8 below.

5.4            After you have requested a subscription, you will receive an e-mail from us acknowledging that we have received your request.  However, please note that this does not mean that your request has been accepted.

5.5            If you wish to subscribe to a Gold, Diamond or Platinum package, you must complete the appropriate registration form. Upon receiving your subscription request, we will telephone you to take payment. Once we have received confirmation of your payment, we will write to you within 7 working days. The contract between us will be formed in accordance with clauses 5.6 to 5.8 below.

5.6            I we accept your subscription we will send you a welcome e-mail or letter within seven (7) working days and will confirm the Products that you have subscribed to (Registration Confirmation).  The contract between us will be formed when we send your Registration Confirmation and will be effective from the date shown on your Registration Confirmation.

5.7            If for any reason we are unable to register your subscription, for example because that service is no longer available or because of an error in the price on our Site, we will inform you of this by e-mail and we will not process your payment. If you have already paid for the Products, we will refund you the full amount as soon as reasonably practicable.

5.8            We reserve the right, acting at our sole discretion, to refuse registration of, or renewal of, your subscription.

5.9            If you are purchasing a webinar from our Site, the contract between us will be formed subject to our receiving your payment in full cleared funds and at which point we will provide you with an access code.

5.10         You shall not disclose your access code to any other person under any circumstances whatsoever, and that it is your responsibility to ensure the confidentiality of the access code and to notify us immediately on becoming aware of any unauthorised use thereof.

6. Our Right to Vary These Terms

6.1            We reserve the right, at our sole discretion, to change, modify, add or remove provisions to and from these Terms. We may revise these Terms from time to time for reasons including but not limited to:

6.1.1        changes in how we accept payment from you;  and/or

6.1.2        changes in relevant laws and regulatory requirements.

6.2            You should check these Terms periodically for changes. By using the Site and/or one of the Products after such changes have taken effect, you agree to accept those changes whether or not you have reviewed them. If you do not agree to these Terms, you should not use the Site and/or the Products and you should arrange to cancel your subscription with us, as applicable, by notifying us in writing in accordance with the provisions of these Terms.

6.3            At our sole discretion and without prior notice or liability, we may discontinue, modify or alter any aspect of the Site or our Products, including, but not limited to:

6.3.1.1    restricting the time the Site and/or a Product is available;

6.3.1.2    restricting the amount of use permitted; and

6.3.1.3    restricting or terminating any user’s right to use the Site and/or our  Products.

6.4            From time to time, we may supplement these Terms with additional terms and conditions relating to specific content, activities, features, promotions or events (“Additional Terms”). Such Additional Terms may be placed on our Site to be viewed in connection with the specific content, activities, features, promotions or events and shall be identified as such. You understand and agree that such Additional Terms are hereby incorporated by reference into these Terms.

6.5            Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.

7. Charges and Payment

7.1            The registration fees for our Products will be as quoted on our Site from time to time. Fees for our webinars are charged on an individual basis and as quoted on our Site from time to time.

7.2            We take reasonable care to ensure that the prices of our Products and services are correct at the time when the relevant information was uploaded into our Site. However if we discover an error in the fee for any Product(s) or service(s) you have subscribed to or purchased, we will contact you to advise you of the correct fee and confirm whether you wish to proceed with the transaction.

7.3            Certain portions, components, content and features of our Site are only available to corporate entities that have purchased a subscription to one of our Products.

7.4            Subscription fees are payable in advance annually or quarterly. We will charge your debit card or credit card before we send you a Registration Confirmation.

7.5            Your subscription will be automatically renewed at the end of your subscription period. In order to minimise disruption to your access to our Site, we will take payment from the credit or debit card you provided to us when you registered your subscription 14 working days before your subscription period is due to expire.

7.6            You agree to pay, using a valid credit or debit card (or other form of payment which we may accept from time to time), the fixed and periodic charges and fees set out on our Site, applicable taxes, and other charges and fees incurred in order to access our Products.

7.7            We reserve the right to increase charges and fees, or to institute new charges or fees at any time, upon reasonable advance notice communicated to you through a posting on our Site or such other means as we may deem appropriate from time to time (including electronic mail or conventional mail).

7.8            Although the subscription fees for our Products may change from time to time, changes will not affect any subscription which we have confirmed with a Registration Confirmation or access to a webinar for which we have provided you with an access code.

7.9            If you have subscribed for our Products, your credit or debit card will automatically be charged at the start of the initial subscription period and subsequently at the start of each renewal period in accordance with clause 7.4 above, unless you notify us of your intention to terminate or cancel your subscription in accordance with clause 8 of these Terms.

7.10         If you were eligible for a discounted rate for your initial subscription period but are no longer eligible for that rate, the renewal charge will be the same as that shown on our Site at the date your subscription is due for renewal.

7.11         If we cannot take payment from your credit or debit in order to register your subscription, we will decline your subscription request until you provide an alternative method of payment.

7.12         If we cannot take payment from your credit or debit card in order to automatically renew your subscription, we reserve the right to terminate your access to our Site from the date your subscription period expires.

7.13         In addition to the fees and charges set forth above, you are responsible for all charges and fees associated with connecting to our Site, our Products and services, including without limitation: all telephone access lines; (including long-distance charges, when applicable); internet service provider fees; telephone and computer equipment; sales taxes and any other fees and charges necessary to access our Products.

7.14         You will provide us with true, accurate and complete information as required by the subscription or sign up process to Products (“Subscription Data”), including where relevant your legal name, contacts address, telephone number, email address and applicable billing information (including credit card number and expiration date), and to allow us to share your Subscription Data with third parties for the purpose of verifying the information you provide and billing your credit or debit card or otherwise charging your account and for other purposes in accordance with our Privacy Policy.

7.15         You agree to maintain and promptly update the Subscription Data and any other information you provide to us, to keep it accurate and current. Without limiting any other provision of these Terms, if you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such is the case, we reserve the right to suspend or terminate your subscription and refuse any and all current or future use by you of our Site (or any portion thereof) or any of our Products or services.

7.16         You must periodically check the “Your Membership” feature of the Site to determine whether your Subscription Data is current and accurate, and, if such data is not current and/or accurate you must promptly correct or update your Subscription Data including your billing information. You agree not to register for more than one account, create an account on behalf of someone else, or create a false or misleading identity on our Site.

7.17         If your registration is revoked for any reason, you shall not register or subscribe again with our Site using another user name or through any other means. If we have reason to suspect, in our sole discretion, that your account has previously been terminated, we reserve the right to terminate any new accounts you have registered without any notice to you, or to exercise any other remedies available to us under these Terms or by law.

7.18         You are entirely responsible for maintaining the confidentiality of your password and user account information. You must notify us immediately in the event of any known or suspected unauthorised use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your or anyone else’s password or credit card information. In the event of a breach of security by you, you are responsible and will remain liable for any unauthorised use of our Products for which you have subscribed and/or use of those areas of our Site that may be accessed by members for seventy two (72) hours after you have notified us in writing of such breach of security. If your credit card expires, is cancelled, lost or is subject to use without your authorisation, you agree to promptly notify us in writing and to access the My Profile feature of the Site to update your Subscription Data to provide details of an alternative current, valid credit card (or other form of payment which we may accept from time to time). You are entirely responsible for any and all activities that occur through your membership account.  You are responsible for paying any amounts billed to your credit card by a third party which were not authorised by you.

8. Cancellation and Refunds

8.1            You have the right to cancel your subscription within seven (7) working days from the date of the Registration Confirmation. If you wish to exercise your right to cancel within seven (7) working days, please contact us and we will remove your listing (if applicable) and arrange a full refund.

8.2            You may wish to keep a copy of your cancellation notification for your own records.

8.3            You can terminate your subscription after seven (7) working days following receipt of your Registration Confirmation by contacting us. Termination of your subscription will take effect from the end of the subscription period covered by the last subscription fee. Although we will not refund any remaining subscription periods, your account will remain active on our Site for the full duration of your subscription.

8.4            You agree that any termination or cancellation of your access to or use of, the Site or our Products may be effected without prior notice. If you do not abide by the provisions of these Terms, except as we may otherwise provide from time to time, you agree that we may immediately deactivate or delete your user account and all related information and files in your user account and/or bar any further access to such information and/or files, or our Site and/or our Products. Further, you agree that we shall not be liable to you or any third-party for any termination or cancellation of your access to, or use of, our Site and/or our Products.

8.5            If you do not wish to renew your subscription, you must notify us 14 working days in advance of your renewal date.

8.6            Any refund we make will be refunded to you on the credit card or debit card used by you to pay for your subscription.

8.7            If we cancel or revoke access to your account and depending on the reason for our cancellation, we will refund your subscription fee on a pro-rata basis.

8.8            We may suspend or terminate your access to any webinar service during the access period without notice if you breach these terms or the terms of any documents referred to in these terms.

8.9            We reserve the right to make changes to advertised webinars at our sole discretion, including but not limited: to the substitution of advertised speakers; the removal of webinars and changes to the advertised dates; topics and times of webinars. If you are entitled to access the webinar by virtue of your subscription package, you will not be entitled to cancel your order or to any refunds where such changes are made to advertised webinars.

8.10         If you have purchased individual webinar access, you can cancel your order in the following circumstances:

8.10.1     Where we have substituted a webinar topic: you may cancel your order if you do not wish to view the webinar as substituted, provided that you notify us at least seventy-two (72) hours prior to the date of the webinar, in which case we will refund your fee. There will be no right to any refund or cancellation where we have substituted a speaker.

8.10.2     Where a webinar is removed from our Site during the access period: You may cancel your order if you have not already accessed the webinar and provided that you notify us during the access period, in which case we will refund the fee paid by you for the webinar.

8.10.3     Although we will endeavour to ensure that webinars take place on the advertised date and time, in the event that a webinar does not take place at the advertised date and time, it will be held at an alternative date/time at our sole discretion. You may cancel your order if you do not wish to view the rescheduled webinar, provided that you send this request to us by email within seven (7) working days of the original scheduled date of the webinar and provided that we receive your e-mail before the rescheduled date, in which case we will refund your fee.

8. Liability

9.1            Nothing in these Terms limit or exclude our liability for death or personal injury caused by our negligence; or for fraud or fraudulent misrepresentation

9.2            Subject to clause 9.1, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

9.2.1        The use or the inability to use the Site (including without limitation, any Product);

9.2.2        The use of any content or other material (including without limitation, any Product);

9.2.3        any loss of profits, sales, business, or revenue;

9.2.4        loss or corruption of data, information or software;

9.2.5        loss of business opportunity;

9.2.6        loss of anticipated savings;

9.2.7        loss of goodwill; or

9.2.8        any indirect or consequential loss.

9.2.9        Unauthorised access to or alteration of your transmissions or data;

9.2.10     Statements or conduct of any third party on our Site (including without limitation, any Product);and/or

9.2.11      Events reasonably beyond our control.

9.3            Save in respect of personal injury or death due to the negligence of Wales World Wide Limited, in no event shall the total liability of us to you for all damages, losses, and causes of action (whether in contract, tort (including but not limited to negligence) or otherwise exceed the amount paid by you for a Product if any, for accessing the Site and/or using our Products.

9.4            If you are dissatisfied with any aspect of the Site or with any provision in these Terms, your sole and exclusive remedy is the discontinuation of your use of the Site. If you are dissatisfied with our Products, your sole and exclusive remedy is the discontinuation of use of our Products and termination or cancellation of your subscription subject to and in accordance with Clause 8 of these Terms.

9.5            Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that our Products are suitable for your purposes.

10. Indemnities

10.1         You agree to indemnify, keep indemnified (for the duration of your subscription) and hold Wales World Wide, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees harmless from any claim or demand whatsoever made by any third party including those arising out of  but not limited to, Sites you submit or make available through your profile on our Site, your use of our Site, your connection to our Site, your violation of these Terms, our Authorised Use Policy or your violation of the rights of another.

11. Events Outside Our Control

11.1         We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 11.2.

11.2         An “Event Outside Our Control” means any act or event beyond our reasonable control including without limitation civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications or electrical networks.

11.3         If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

11.3.1     we will contact you as soon as reasonably possible to notify you; and

11.3.2     our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of any of our Product or services to you, we will endeavour to arrange a new delivery date with you after the Event Outside Our Control is over.

12. Communications Between Us

12.1         When we refer, in these Terms, to “in writing”, this will include e-mail.

12.2         If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail to us at ask@walesworldwide.org. We will confirm receipt of this by contacting you in writing, normally by e-mail.

12.3         If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us when you register your subscription.

12.4         Save for notice of legal proceedings which shall be given by registered post, any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our Site, twenty-four (24) hours after an e-mail is sent. In proving the service of any notice, it will be sufficient to prove that the e-mail was sent to the specified e-mail address of the addressee.

13. Other Important Terms

13.1         We may transfer our rights and obligations under to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on our Site if this happens.

13.2         You may only transfer your rights or your obligations under these Terms to another person if we agree in writing that you may do so.

13.3         This contract is between you and us. No other person shall have any rights to enforce any of its terms whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

13.4         Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

13.5         If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

13.6         These Terms are governed by English law. You and we both agree to submit to the exclusive jurisdiction of the courts of England and Wales.


Terms and Conditions of Sale

As well as selling products and/or services directly through our website Wales World Wide (“we”/”us”) also sell products relating to the website via offline channels. These Terms together with the documents expressly referred to in them set out the information about us and the legal terms and conditions (Terms) on which we sell any of these products and/or services (“Products”) to you (or “the purchaser”). These products include but are not limited to copy, artwork, photographic prints and/or any other material and/or information including, without limitation, instructions for the design and production of any advertisement, supplied by or on behalf of the purchaser in connection with any advertisement. Please note that by subscribing to any of our Products or by submitting an order to purchase any of our products, you agree to be bound by these Terms and the other documents expressly referred to in them.

1.  Information About Us

1.1  www.walesworldwide.org (Site) is a Site operated by Wales World Wide Limited (we or us). We are a company registered in England and Wales under company number 07800038 and we have our registered office at Raglan House, Malthouse Avenue, Cardiff Gate Business Park, Cardiff, South Glamorgan, CF23 8RB.

1.2  To contact us, please see our Contact Us page, or call us at the above address on 02920 545383.

2.  Our Products and services

2.1  Whilst every effort is made to ensure that you receive all the services you have purchased in a timely manner, there may be delays or interruptions to our Site at any time. If we incur technical problems which result in our services being interrupted, we will endeavour to supply you with all of the services you have subscribed to as soon as is reasonably practicable.

3.  Use of Our Site

3.1 Use of our site is governed by and subject to our Web Site Terms and Conditions, Privacy Policy, Authorised Use Policy and these Terms. Please take the time to read these, as they include important terms which apply to you.

4.  Acceptance of material

4.1 We may, in our absolute discretion, refuse to accept or require to be amended any Product or design;

4.1.1   To comply with the legal obligations of our editorial policy; and/or

4.1.2   To avoid infringement of a third party’s rights, the British code of Advertising Practice and all other codes under the general supervision of the Advertising Standards Authority

4.2  We shall use all reasonable endeavours to produce any Product within any agreed timescale and shall submit any such Product to the purchaser for approval as soon as reasonably practicable. The purchaser shall promptly notify us of its approval of such Products.

4.3  It is the responsibility of the purchaser to check the correctness of the Product and of each publication of any Product and to notify us of any errors therein immediately. We assume no responsibility for any error or any repetition of an error in a Product unless notified in accordance with this Clause.

4.4  Unless negotiated and agreed in writing, copyright and all other intellectual property rights in all artwork, copy and other work arising out of the creation of the Product produced by or assigned to us rests with us, unless duly assigned under the Copyright Design and Patents Act 1998.

4.5  On payment by you of all of our fees and charges and all disbursements in full, and provided they have been previously agreed in writing, any copyright or other intellectual property rights lawfully assigned by subcontractors and their agents to us and our own copyright and other intellectual property rights will be assigned to you.

4.6  If you supply us with material, it is your responsibility to obtain all necessary copyrights for its use, and we assume that you possess these. In such cases, the copyright belongs to you. By signing this agreement, you agree to indemnify the Company from any claim which arises regarding the use of material with which you supply us. We reserve the right to use any artwork or printing we produce for the purposes of promoting our services unless you request otherwise in writing.

4.7  We reserve the right that on any original development work, the copyright will reside with us.

5.  Our Right to Vary These Terms

5.1                    We reserve the right, at our sole discretion, to change, modify, add or remove provisions to and from these Terms. We may revise these Terms from time to time for reasons including but not limited to:

5.1.1                changes in how we accept payment from you;  and/or

5.1.2                changes in relevant laws and regulatory requirements.

5.2                    You should check these Terms periodically for changes. By using the Site and/or one of the Products after such changes have taken effect, you agree to accept those changes whether or not you have reviewed them. If you do not agree to these Terms, you should not use the Site and/or the Products and you should arrange to cancel your subscription with us, as applicable, by notifying us in writing in accordance with the provisions of these Terms.

5.3                    At our sole discretion and without prior notice or liability, we may discontinue, modify or alter any aspect of the Site or our Products, including, but not limited to:

5.3.1.1             restricting the time the Site and/or a Product is available;

5.3.1.2             restricting the amount of use permitted; and

5.3.1.3             restricting or terminating any user’s right to use the Site and/or our Products.

5.4                    From time to time, we may supplement these Terms with additional terms and conditions relating to specific content, activities, features, promotions or events (“Additional Terms”). Such Additional Terms may be placed on our Site to be viewed in connection with the specific content, activities, features, promotions or events and shall be identified as such. You understand and agree that such Additional Terms are hereby incorporated by reference into these Terms.

5.5                    Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.

6.  Accounts and payment

6.1                    In the absence of any specific arrangement between us and the purchaser, payment is due immediately upon invoice which will be rendered in advance, except where we have allowed credit to you.

6.2                    All invoices, unless otherwise agreed in writing by us, are payable immediately.

6.3                    In cases where we have agreed a credit  facility with the purchaser, invoices shall in the absence of any specific written agreement between the parties will be paid as follows:

6.4                    For trade accounts, in full within 14 days of the invoice date, or by setting up a direct debit within 14 days of the initial invoice date.

6.5                    Payment for the design and production and/or publication of any advertisement or other Product shall be as aforesaid whether or not the purchaser has provided us with an order number at the time the relevant order was placed.

6.6                    If any such sum due to us is not paid by the due date, you agree to pay an administration charge of £10.00 plus interest on the amount not paid at the rate of 4% above the base rate of The Royal Bank of Scotland Plc accruing from day to day (including the day on which payment was due) both before and after judgment and such additional charge is payable immediately following delivery of our invoice particularising it.

6.7                    The Purchaser shall pay all legal and other costs incurred by us in recovering sums from the Purchaser.

6.8                    Any complaint, claim or query, relating to any invoice or account, must be raised with us within twenty eight days of the receipt by the Purchaser of the relevant invoice.

6.9                    The existence of any query on any individual items in an invoice shall not affect the due date of payment of the balance of the invoice.

6.10                 We take reasonable care to ensure that the prices of our Products and services are correct at the time when the relevant information was uploaded into our Site. However if we discover an error in the fee for any Product(s) or service(s) you have subscribed to or purchased, we will contact you to advise you of the correct fee and confirm whether you wish to proceed with the transaction.

6.11                 Any subscriptions purchased will be automatically renewed at the end of your subscription period. In order to minimise disruption to your access to our Site, we will take payment from the credit or debit card you provided to us when you registered your subscription 14 working days before your subscription period is due to expire.

6.12                 You agree to pay the fixed and periodic charges and fees set out on our Site, applicable taxes, and other charges and fees incurred in order to access our Products.

6.13                 We reserve the right to increase charges and fees, or to institute new charges or fees at any time, upon reasonable advance notice communicated to you through a posting on our Site or such other means as we may deem appropriate from time to time (including electronic mail or conventional mail).

6.14                 Although the subscription fees for our Products may change from time to time, changes will not affect any subscription which we have confirmed with a Registration Confirmation or access to a webinar for which we have provided you with an access code.

6.15                 You agree to maintain and promptly update the Subscription Data and any other information you provide to us, to keep it accurate and current. Without limiting any other provision of these Terms, if you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such is the case, we reserve the right to suspend or terminate your subscription and refuse any and all current or future use by you of our Site (or any portion thereof) or any of our Products or services.

6.16                 You must periodically check the “Your Membership” feature of the Site to determine whether your Subscription Data is current and accurate, and, if such data is not current and/or accurate you must promptly correct or update your Subscription Data including your billing information. You agree not to register for more than one account, create an account on behalf of someone else, or create a false or misleading identity on our Site.

6.17                 If your registration is revoked for any reason, you shall not register or subscribe again with our Site using another user name or through any other means. If we have reason to suspect, in our sole discretion, that your account has previously been terminated, we reserve the right to terminate any new accounts you have registered without any notice to you, or to exercise any other remedies available to us under these Terms or by law.

6.18                 You are entirely responsible for maintaining the confidentiality of your password and user account information. You must notify us immediately in the event of any known or suspected unauthorised use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your or anyone else’s password or credit card information. In the event of a breach of security by you, you are responsible and will remain liable for any unauthorised use of our Products for which you have subscribed and/or use of those areas of our Site that may be accessed by members for seventy two (72) hours after you have notified us in writing of such breach of security. If your credit card expires, is cancelled, lost or is subject to use without your authorisation, you agree to promptly notify us in writing and to access the My Profile feature of the Site to update your Subscription Data to provide details of an alternative current, valid credit card (or other form of payment which we may accept from time to time). You are entirely responsible for any and all activities that occur through your membership account.

7.  Cancellation and Refunds

7.1                    You have the right to cancel your subscription within seven (7) working days from the date of the Registration Confirmation. If you wish to exercise your right to cancel within seven (7) working days, please contact us and we will remove your listing (if applicable) and arrange a full refund.

7.2                    You may wish to keep a copy of your cancellation notification for your own records.

7.3                    You can terminate your subscription after seven (7) working days following receipt of your Registration Confirmation by contacting us. Termination of your subscription will take effect from the end of the subscription period covered by the last subscription fee. Although we will not refund any remaining subscription periods, your account will remain active on our Site for the full duration of your subscription.

7.4                    You agree that any termination or cancellation of your access to or use of, the Site or our Products may be effected without prior notice. If you do not abide by the provisions of these Terms, except as we may otherwise provide from time to time, you agree that we may immediately deactivate or delete your user account and all related information and files in your user account and/or bar any further access to such information and/or files, or our Site and/or our Products. Further, you agree that we shall not be liable to you or any third-party for any termination or cancellation of your access to, or use of, our Site and/or our Products.

7.5                    If you do not wish to renew your subscription, you must notify us 14 working days in advance of your renewal date.

7.6                    Any refund we make will be refunded to you on the credit card or debit card used by you to pay for your subscription.

7.7                    If we cancel or revoke access to your account and depending on the reason for our cancellation, we will refund your subscription fee on a pro-rata basis.

7.8                    We reserve the right to make changes to advertised webinars at our sole discretion, including but not limited: to the substitution of advertised speakers; the removal of webinars and changes to the advertised dates; topics and times of webinars. If you are entitled to access the webinar by virtue of your subscription package, you will not be entitled to cancel your order or to any refunds where such changes are made to advertised webinars.

7.9                    If you have purchased individual webinar access, you can cancel your order in the following circumstances:

7.9.1                Where we have substituted a webinar topic: you may cancel your order if you do not wish to view the webinar as substituted, provided that you notify us at least 48 hours prior to the date of the webinar, in which case we will refund your fee. There will be no right to any refund or cancellation where we have substituted a speaker.

7.9.2                Where a webinar is removed from our Site during the access period: You may cancel your order if you have not already accessed the webinar and provided that you notify us during the access period, in which case we will refund the fee paid by you for the webinar.

7.9.3                Although we will endeavour to ensure that webinars take place on the advertised date and time, in the event that a webinar does not take place at the advertised date and time, it will be held at an alternative date/time at our sole discretion. You may cancel your order if you do not wish to view the rescheduled webinar, provided that you send this request to us by email within 7 of the original scheduled date of the webinar and provided that we receive your e-mail before the rescheduled date, in which case we will refund your fee.

8.  Liability

8.1                    Nothing in these Terms limit or exclude our liability for death or personal injury caused by our negligence; or for fraud or fraudulent misrepresentation

8.2                    Subject to clause 9.1, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

8.2.1                The use or the inability to use the Site (including without limitation, any Product);

8.2.2                The use of any content or other material (including without limitation, any Product);

8.2.3                any loss of profits, sales, business, or revenue;

8.2.4                loss or corruption of data, information or software;

8.2.5                loss of business opportunity;

8.2.6                loss of anticipated savings;

8.2.7                loss of goodwill; or

8.2.8                any indirect or consequential loss.

8.2.9                Unauthorised access to or alteration of your transmissions or data;

8.2.10              Statements or conduct of any third party on our Site (including without limitation, any Product);and/or

8.2.11               Events reasonably beyond our control.

8.3                    Save in respect of personal injury or death due to the negligence of Wales World Wide Limited, in no event shall the total liability of us to you for all damages, losses, and causes of action (whether in contract, tort (including but not limited to negligence) or otherwise exceed the amount paid by you for a Product if any, for accessing the Site and/or using our Products.

8.4                    If you are dissatisfied with any aspect of the Site or with any provision in these Terms, your sole and exclusive remedy is the discontinuation of your use of the Site. If you are dissatisfied with our Products, your sole and exclusive remedy is the discontinuation of use of our Products and termination or cancellation of your subscription subject to and in accordance with Clause 7 of these Terms.

8.5                    Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that our Products are suitable for your purposes.

9.  Indemnities

9.1                    You agree to indemnify, keep indemnified (for the duration of your subscription) and hold Wales World Wide, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees harmless from any claim or demand whatsoever made by any third party including those arising out of  but not limited to, Sites you submit or make available through your profile on our Site, your use of our Site, your connection to our Site, your violation of these Terms, our Authorised Use Policy or your violation of the rights of another.

10.  Events Outside Our Control

10.1                 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 10.2.

10.2                 An “Event Outside Our Control” means any act or event beyond our reasonable control including without limitation civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications or electrical networks.

10.3                 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

10.3.1              we will contact you as soon as reasonably possible to notify you; and

10.3.2              our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of any of our Product or services to you, we will endeavour to arrange a new delivery date with you after the Event Outside Our Control is over.

11.  Communications Between Us

11.1                 When we refer, in these Terms, to “in writing”, this will include e-mail.

11.2                 If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail to us at ask@walesworldwide.org. We will confirm receipt of this by contacting you in writing, normally by e-mail.

11.3                 If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us when you register your subscription.

11.4                 Save for notice of legal proceedings which shall be given by registered post, any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our Site, twenty-four (24) hours after an e-mail is sent. In proving the service of any notice, it will be sufficient to prove that the e-mail was sent to the specified e-mail address of the addressee.

12.  Other Important Terms

12.1                 We may transfer our rights and obligations under to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on our Site if this happens.

12.2                 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing that you may do so.

12.3                 This contract is between you and us. No other person shall have any rights to enforce any of its terms whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

12.4                 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

12.5                 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

12.6                 These Terms are governed by English law. You and we both agree to submit to the exclusive jurisdiction of the courts of England and Wales.